All services provided must be documented, and each service has its own documentation requirements. These requirements can be found in the Rule specific to the service being provided. Rules can be found here.
DODD does not require Providers to use one specific form to document services. Your forms can appear any way you would like but must contain all required elements.
The County Board has created sample templates for common services:
Homemaker Personal Care (HPC)
HPC Transportation
Invoices submitted for payment or billing records are not considered documentation. Providers must maintain their documentation for six years from the date of payment or until an initiated audit is completed, whichever is longer.
For assistance with documentation, email providersupport@lakebdd.org
